Terms of Service

By accessing or using the Amatola Water website ("Website") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

Amatola Water reserves the right to modify these Terms at any time. Continued use of the Website after any changes constitutes acceptance of the modified Terms.

You agree to use this Website only for lawful purposes. You must not:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Website
• Interfere with or disrupt the Website or servers
• Transmit any viruses, malware, or harmful code
• Collect or harvest personal information of other users
• Use automated systems to access the Website without permission
• Impersonate Amatola Water or any other person or entity

3. Water Services

Amatola Water provides bulk water services to municipalities and other stakeholders in the Eastern Cape region. Our services are subject to:

• The Water Services Act of South Africa
• Applicable municipal bylaws and regulations
• Service level agreements with respective municipalities
• Our published tariff schedules and policies

Service availability may be affected by factors beyond our control, including natural disasters, infrastructure maintenance, and water resource availability.

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Amatola Water or its content suppliers and is protected by South African and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without prior written permission from Amatola Water.

The Website and its content are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Website will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content
• Warranties that defects will be corrected

6. Limitation of Liability

To the fullest extent permitted by law, Amatola Water shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Website
• Any errors or omissions in the Website content
• Unauthorized access to or alteration of your data
• Any third-party conduct on the Website

7. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using this Website, you consent to the practices described in our Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.