Our Customers
Serving municipalities and communities across the Eastern Cape
Amatola Water serves a diverse range of customers and works closely with various stakeholders to deliver sustainable water services across the Eastern Cape. Our customer base includes municipalities, commercial enterprises, and community organizations.
Municipal Customers
We supply bulk water to local municipalities who distribute it to residents and businesses in their areas.
- •Buffalo City Metropolitan Municipality
- •Amahlathi Local Municipality
- •Raymond Mhlaba Local Municipality
- •Ngqushwa Local Municipality
- •Great Kei Local Municipality
Commercial & Industrial
Direct water supply to commercial customers and industrial operations requiring bulk water.
- •Manufacturing facilities
- •Agricultural operations
- •Mining operations
- •Commercial developments
Retail Water Services
Direct water services to specific communities and residential areas in our service regions.
- •Residential water supply
- •Metering and billing services
- •Customer support
Key Stakeholders
We work collaboratively with various stakeholders to ensure effective water management.
- •Department of Water and Sanitation
- •Eastern Cape Provincial Government
- •Community organizations
- •Environmental agencies
Our Commitment to Customers
We are committed to providing reliable, sustainable, and affordable water services to all our customers. Our approach focuses on:
- •Ensuring consistent water quality that meets national standards
- •Maintaining infrastructure to minimize service interruptions
- •Providing responsive customer service and support
- •Transparent communication about service delivery and projects
- •Sustainable water resource management for future generations